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​​​​​​​​​​​​REFUND / CANCELLATION POLICY

Deposits and payments are NON-REFUNDABLE and NON-TRANSFERABLE.  Students may reschedule another class date if the student is unable to attend the original class date provided that the student renders a 72hr notice before the scheduled class date. (Students must use the deposit or payment within 90 days. After this time, the deposit or payment is non-refundable) It is highly recommended to only pay the deposit and pay the balance in full on the first day of class.  

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NO CALL/NO SHOW

Student deposits and or payments will be forfeited if student registers and pays for a class and does not call or show up for the class. Students must provide the driving school a 72 hour notice of cancellation to receive credit for the deposit payment. 

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GRADING POLICY / REQUIREMENTS FOR RECEIVING COURSE CREDIT

Students are expected to attend all required classes and must obtain a passing score of at least an 80 percent on the DMV computerized exam and at least a 70 percent on the behind the wheel driving assessment in order to receive a certificate of completion for the course. 

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COURSE DURATION REQUIREMENT

Per State regulations, Once a student completes the classroom portion of the course, students have 120 days for teens (ages 15-17) and 90 days for adults (ages 18 & above) to complete the 8 hours of driving instruction for the program.  If the course program is not completed during the allowed time frame, at no fault of Star Driving Academy, the student will have to repeat the course and pay the course fee. If a student misses a classroom or drive session, it is the student's responsibility to reschedule the missed classroom or drive session. 

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ADDITIONAL DRIVING OPPORTUNITY

Students may pay for an additional 2 hour drive session at $100 for each additional 2 hr session. Or student may pay for an additional 8 hours of behind the wheel practice at $400.

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DISABLED STUDENTS

Students with hearing, speech, or learning disabilities should notify Star Driving Academy prior to enrolling and will be eligible for alternative teaching and testing techniques.

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GRIEVANCES

It is the policy of Star Driving Academy to handle all grievances in an amicable manner; therefore, we ask that all complaints be addressed to Star Driving Academy.  In the rare event that we are unable to handle your grievance, you may forward your grievance to the Department of Public Safety and Corrections, Public Safety Services, Office of Motor Vehicles, Attn: Training and Certification Unit, P.O. Box 64886, Baton Rouge, LA 70896-4866

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DEPOSITS/PAYMENT INFO FOR COURSES

Deposits are applied to the total balance of the student’s selected course.

Acceptable forms of payment: Cash, Money Order OR Debit/Credit Card

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DEPOSITS ARE ACCEPTED IN PERSON OR ONLINE.  REMAINING BALANCE PAYMENTS SHALL BE MADE ONLINE OR IN PERSON ON THE FIRST DAY OF CLASS.

 

FYI: A 3% credit card processing fee will be added to each ONLINE debit/credit card transaction. 

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                      The Driving School Policies, Terms, and Conditions are Subject to Change at any time with or without notice.

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